I book a flight (turkish airline) France-Iran), but because of the recent issue happened between Iran and Israel the French government warned to fl8ght to Iran. Even the turkish airline announced for 100% refunds for travellers to Iran. But Opodo... Read more
Opodo complaints
Opodo Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Opodo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Opodo complaint process
Do you have a dispute or had a bad customer experience with Opodo? Submit your Opodo complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Opodo complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Opodo?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Opodo complaints chart
We have received 31 complaints about Opodo over the last 12 months. The graph below shows a monthly breakdown.
Opodo complaint statistics
Curious about Opodo's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
How to contact the customer service of Opodo?
Below, you will find the contact information for the complaint department of Opodo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Opodo by calling 011-44-20-7660-2215. If you want to reach out to Opodo through their own website, you can use their contact form.
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Opodo reviews: (162)
Authentic experiences shared by our community for your benefit.
No refunds after 5 months
Complaint from Jabkin on 06 April 2024 about Opodo.
Dear Sir/Madam, On october 6, 2023 i booked tickets for a round trip Tel Aviv-Copenhagen (reference 128763557109- Reservation 2PVURM). Unfortunately, on November 9, 2023, both flights were cancelled by Norwegian airline. It's been 5 months now and after countless calls... Read more
Terrible Experience with Opodo Prime Membership
Complaint from Sea Loving Creature on 11 March 2024 about Opodo.
I regret to share my disappointing experience with Opodo Prime membership and their abysmal customer service. Recently, I encountered a distressing situation where I was charged for Prime membership due to a fault in Opodo's system. Despite canceling my Prime... Read more
No full refunds
Complaint from Apple on 02 March 2024 about Opodo.
I had a bad experience with Opodo that s I will never use their services again. In January 2023, I accidentally signed up for Prime membership. Despite my immediate attempts to cancel it, the payment went through and couldn't be... Read more
Return money
Complaint from Nevena on 26 February 2024 about Opodo.
Opodo charged us money for tickets they never sent us. They did not return the money to us. We wrote complaints, but the money is not returned. Read more
Checked Baggage Mismatch
Complaint from Rozer on 25 February 2024 about Opodo.
Dear Sir/Madam, OPODO REF: 14752706367 VUELING AIRLINES REF: UKT4JA With reference to the above booking, I am very disappointed that there has been no communication from any Supervisor/Manager that I was... Read more
Automatic money deductions
Complaint from Vijay Kumar on 25 February 2024 about Opodo.
Hi I am Vijay Kumar, I booked tickets with opodo app 2023. After some time they automatically started my opodo prime membership without my permission and charged 54.99 euro. On 26 January 2024 they automatically deduct again 54.99 euro for... Read more
Charged twice for my flights
Complaint from Isla77 on 19 February 2024 about Opodo.
I paid on the 20/12 for flights from London to KL as well as Opodo prime membership. The website told me the payment had failed so I re booked the next day. When I checked my credit card I found... Read more
Annual fleecing
Complaint from JCN on 12 December 2023 about Opodo.
Having cancelled last year and money was taken anyway. I tried to cancel this year. Despite changing cards they seem to try anyway. Website is terrible and the steps they tell you to take are not there when you look.... Read more
Opodo prime £69
Complaint from Draw money69 on 18 October 2023 about Opodo.
I do not sign any Opodo prime just draw money ,IWant back money £69 Read more
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