Filed 26 Sep 2021 by Rehan
I got diverted to Opodo by Skyscanner for my flight booking from Mumbai to Abu Dhabi.
I have been a customer of Sky Scanner since a Decade.
When i was booking the flight for Mumbai to Abu Dhabi on Opodo it showed me Via Doha transit to Abu Dhabi and i accepted to pay and booked it.
However when i booked the Flight i received shockingly 2 separate Tickets.
One is from Mumbai to Doha(Air India Express) and other one is Doha to Abu Dhabi(Etihad Airways) my Visit Visa is for UAE. It was shocking to me that i could not travel with this ticket coz they made 2 Separate tickets. I was not allowed to do OK TO BOARD.
Air India express Airline says according to the tickets I am going to Doha not Abu Dhabi hence they didn’t allow me to Board the flight.
On top of all this the baggage allowance for Air India express was 20KG and Etihad Airways was Zero KG.
How can a passenger travel on Via Flight 20Kg on 1Flight and zero Kg on other half.
Report
Discussion
0 comments
No comments yet. Been through something similar with Opodo? Start the discussion above.
More Opodo complaints
View all 175betrayed and make you go through panic attack
Hello, Opodo has been betrayed me and they said they will do the process of refund but they did all…
Refund
I booked my flight to Gambia via opodo with Royal Air Morocco on the 16th of Dec 2020 to attend…
Name Change
When I booked my ticket in Opodo for my travel, I used my mobile app and I logged in using…