Opodo complaint: Alitalia tickets for £273.26 (dates of flights 29th October to 3rd November)
Filed 19 Oct 2021 by John
On the 5th October, I booked two tickets online with Opodo for a flight from London to Rome on the 29th October and back on the 3rd November. Alitalia was not booking any tickets beyond 15th October yet Opodo booked these tickets with Alitalia. When I discovered that Alitalia is not booking any tickets after the 15th October, I contacted Opodo on the 7th October (within two days) and asked for a refund. First they said there will be no refund and after I insisted, they said they contacted the airline and I could wait up to 6 months for a refund.
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