Opodo complaint: Refund not issued

Complaint from charlottewetton2612 reported on 06 February 2022 about Opodo

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My complaint:

Hello,

I found a rental car via OpodoKeddy to pick up a vehicle at the Sheffield Europcar on 12th January 2022; however, this was cancelled due to no car being available. I spoke to an agent who noted they would issue a full refund within 20 working days. This has still not come through. Can you please tell me how to contact someone for this issue, if this is not with yourself?

Charlotte Wetton

Booking Reference:GB781726430

Suggested solution:

Full refund now

Opodo complaint Refund not issued
Opodo complaint Refund not issued
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