Filed 10 Sep 2023 by yixuan
I used Opodo once but I didn’t subscribe for their VIP service, yet I was charged for VIP service twice, once on Sep 8th, 2022, and the other time is Sep 8th, 2023, each time it was 59.99£. I suspect that they has a system fault and just taking money from me without sending me any notifications. I demand a refund but they give me a voucher instead. Thus, I would like to file a complaint and ask for my money back.
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