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Opodo complaint: Opodo Prime

Open 93 views Travel

Filed 11 Sep 2023 by Manuela

Hello,

On the 11th of May Opodo charged my credit card for Opodo Priem that I did not authorized.
I complained on July 7th and got the following reply The Prime subscription is canceled and a refund is requested. We would like to inform you that this can take up to 28 days (according to German legislation) but I never got the money back. I never got a refund.

Later on I noticed that Opodo again, on August 12th, charged my credit card for Opodo Prine.

I complained again but never got an answer.

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