While some customers may still be encountering a bad experience, our sentiment meter has detected a -71% decline in complaints about Opodo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Opodo? Submit your Opodo complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 30 complaints about Opodo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Opodo's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Opodo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Opodo by calling 011-44-20-7660-2215. If you want to reach out to Opodo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from 2312Hb2 on 17 May 2022 about Opodo.
We mis-spelled the names of two of the people on our booking, which was for 4 passengers. We rang to ask that the 2 names were corrected. Opodo requested photocopies of the two passports and a fee of £50,... Read more
Complaint from Omar4m on 17 May 2022 about Opodo.
Booking reference 9337154776 As requested I have attached a copy of the refund receipt from Pegasus airlines. It clearly states that baggage is refunded. In fact all costs have been refunded. I was told by a opodo advisor that the airline does not... Read more
Complaint from Marinad on 16 May 2022 about Opodo.
The Turkish airlines canceled all flights to Ukraine and granted full ticket refund to all passengers but Opodo ignores my right to get a refund. This company makes money on people suffering from war!!! Read more
Complaint from Marinad on 13 May 2022 about Opodo.
I had an Antalya-Kiev flight booked for March 15, 2022, but it was canceled by the Turkish Airlines due to war that started in Ukraine on February 24, 2022. I’ve got emails from Turkish Airlines and Opodo that the flight... Read more
Complaint from epea2010 on 10 May 2022 about Opodo.
My name is Edward , and I am a 75 year old English pensioner. Last year I flew with a reputable company called KLM Airlines from Sofia, Bulgaria to Entebbe, Uganda, arriving, as my visa shows on 11.03.2021. As it transpired,... Read more
Complaint from Tomash on 29 April 2022 about Opodo.
Opodo drew around EUR 100 for a flight that wasn't booked by them. I was informed a refund would be effective within 10 days but nothing happened since 25 days. It is impossible to get a refund nor contact opodo... Read more
Complaint from Houyam on 25 April 2022 about Opodo.
After booking online on Opodo website on 2442022 1.10am 5 airline return tickets paid £1939plus £60 Opodo prime (reference 9208217608)(Air line reference TGGXMR) Phoned Opodo within 48 hours of booking as needed to correct an error with a single... Read more
Complaint from PetraS on 21 April 2022 about Opodo.
I flew to Memmingen, Germany from London. had booked both ticket through Opodo. They sent me a notification about my cancelled flight (19.04.22) back to London. I got panicked because i had to make sure i can get back to... Read more
Complaint from Jessica Bird on 12 April 2022 about Opodo.
I booked and paid for a return flight to Marseilles from Gatwick for 24th June for £110.52 ( EZY8723) and have yet to receive any information to my email address jpsbird1@hotmail.com. I need a booking number to speak to the... Read more
Complaint from fdeleeuw on 11 April 2022 about Opodo.
The issue that I have experienced was: We booked tickets for Friday 17th of July and Friday 31st of July 2020. (CRL - ALC with Ryanair) Due to the Covid crisis we cancelled our flights via the website before the 17th.... Read more
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