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Opodo complaint: Over charge

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Filed 31 May 2022 by Lesley

I booked a one way ticket from Gatwick to Shannon Ireland I DID NOT request Oporto prime but it was charged. Although it was never authorised. I have spoken to over 15 agents I have names dates and times for everyone of them. I have been promised that it has been refunded but still no money at all the over charge is £48-51p I have been told every time it would be done and be credited in 24-48 hours. I have just put phone down to them being told the same thing 1-15pm 310522 I spoke to Aishwaryya this time.

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3 comments

  1. Lesley Nash

    Yet again I spoke to Opodo Tuesday with yet another promise that payment had been actioned and would be in account within 24hrs! Here we are over 48hrs and still No Money! This is beyond a joke .

    Reply

  2. Lesley Nash

    Yet again I spoke to Opodo Tuesday with yet another promise that payment had been actioned and would be in account within 24hrs! Here we are over 48hrs and still No Money! This is beyond a joke . I am pointing out they yet again failed!

    Reply

  3. Lesley Nash

    This is a Follow up on Tuesday’s original complaint!!
    Yet again I spoke to Opodo Tuesday with yet another promise that payment had been actioned and would be in account within 24hrs! Here we are over 48hrs and still No Money! This is beyond a joke . I am pointing out they yet again failed!

    Reply

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