While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Opodo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 18, 2024
Do you have a dispute or had a bad customer experience with Opodo? Submit your Opodo complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Opodo.
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Finally, we can turn your complaint into a professional Opodo complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 31 complaints about Opodo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Opodo's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Opodo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Opodo by calling 011-44-20-7660-2215. If you want to reach out to Opodo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from henryanna@hotmail.co.uk on 28 November 2022 about Opodo.
booked a trip 22nov 2022 with opodo paid for it money taking from account but after nearly a week still no reply in a form of an email regarding booking ation etc i would like a full refund and forget about that... Read more
Complaint from StephB on 23 November 2022 about Opodo.
I booked a return flight for two from Belfast to Cardiff for £468 in May 2022. Opodo site said I had to check in via airline site where I discovered the flight no longer existed. The airline said as I... Read more
Complaint from kamalnadh on 21 November 2022 about Opodo.
My flights were cancelled in 2020 .This is 2022 i was chasing these people every month they say only reason its in progress.. No further updte.. no customer support .No providing full information . on april 2025 it says... Read more
Complaint from Alan Peck on 11 November 2022 about Opodo.
Booked return flights to Munich Germany £462.82p on 12th October. On the 11th November they took a further £60 without my consent. Searched and found 4 different phone numbers for customer services 3 do not exist and numer 4 is automated and... Read more
Complaint from Dany1979 on 21 October 2022 about Opodo.
Hi . I book a flight wit Opodo in 19 Octomber 22:20 Bucharest to London -Stanstead . Two trips -one - Vasile Daniel Paun , Carmen Paun and Mattias Cristian Paun . Second trip - Vasile Daniel Paun and... Read more
Complaint from Lorex on 18 October 2022 about Opodo.
Purchased a flexible ticket to fly on the 10th of October from Manchester airport to Douala Cameroon through Opodo. Realised that my planned travel was not going to be possible , so l asked the sales representatives at... Read more
Complaint from Noodle on 10 October 2022 about Opodo.
Opodo have taken £59.99 from my bank account without my consent, I presume this is for Prime which I have not signed up for. Have tried the website but there is no contact information. Read more
Complaint from FAIZAN1 on 04 October 2022 about Opodo.
BOOKING REF: 9397149625. 4MONTHS PASSED AND YET MY REFUND IS NOT PROCESSED. Read more
Complaint from Opodo thieves on 05 September 2022 about Opodo.
I booked a flight with Opodo on 02722 to travel when l reached to the airport the airline refused to checked me in because l did not have a seat travel agent opodo messed my booking up, apparently l was... Read more
So booked a car with opodo , 1st booking was 2 hours after I booked it so set off with the card I used to book , on the way there it still not been ed and it was urgent... Read more
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