While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about AliExpress over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with AliExpress? Submit your AliExpress complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of AliExpress.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional AliExpress complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 73 complaints about AliExpress over the last 12 months. The graph below shows a monthly breakdown.
Curious about AliExpress's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of AliExpress. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to AliExpress through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jayendran on 04 July 2020 about AliExpress.
I ordered and paid for a high quality version of the solar powered exhaust fan.My tracking no is Tracking : WI000568260475FPL. The dimensions of the fan was supposed to be 8.27 inches (21 cm) by 6.89 inches(17.5 cm) Instead I received... Read more
Complaint from maipiuusimaa@msn.com on 15 May 2020 about AliExpress.
I orded iwatch from you serial number syxy247ab. At first the bracelet doesnot fit and i had to pay a new one from the Cloc shop payment was 20€. After some weeks the Clock dosent work at all. I tray... Read more
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