AliExpress complaint: I did not receive my package from ali express
Filed 15 Sep 2021 by Angelina
I did not receive my package from Ali Express and even though I have provided proof umpteenth times via the dispute and also customer service I can get no further, it had been delivered to the wrong address but the post office did not know which address. I have proof from Royal Mail customer service that I did not receive it and they consider it lost. I have forwarded it on to them via the dispute route and also through customer service. Again I am waiting to hear what they will do so far it’s been two months and nothing. How do I take this further ?
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