AliExpress complaint: Item never receive

Name: Item never receive
Item: AliExpress
Author: Yaire

Open 14 Jul 2022 78 views Retail Company

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Filed 14 Jul 2022 by Yaire

Parcel never been delivered i paid £770 for it the seller give i tracking no for usa and my address was for england
I opened a dispute but same as the chat the seller only can add info but not me and AliExpress don’t want to refund me

AliExpress complaint: Item never receive — Photo Yaire uploaded with this complaint

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Case details

Status: Open
Company: AliExpress
Filed: 14 Jul 2022
Desired resolution: I just want my money back of the item and the dudy fees
Problem: Parcel tracked to wrong country, refund refused
About: parcel
At stake: £770

Progress

Filed
Company notified
Company replied
Resolved

14 Jul 2022 Complaint filed and published
14 Jul 2022 Message from Bizzy: we notified AliExpress about this complaint.

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