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AliExpress complaint: 20 Parcels delivered to wrong address with UNI UNI courier and no response from ALIEXPRESS

Open 238 views Retail Company

Filed 16 Jan 2023 by Angela

I placed 20 different orders with 20 different suppliers. They were put in COMBINED DELIVERIES and were supposed to be shipped with UNI UNI Courier.

I have not received any orders yet Uni UNi sent me an automated message that my parcels were left in my mailroom. My apartment building does not have a mailroom of which I have provided proof.

I have contacted Aliexpress Chat and they have done nothing for me as of yet. I have requested refunds for all the orders and they have all been rejected by Aliexpress.

I have now raised a formal complaint to Aliexpress re: Uni Uni and I have been given a Case ID Number. It has been one week and I have had no reply.

AliExpress complaint: 20 Parcels delivered to wrong address with UNI UNI courier and no response from ALIEXPRESS
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