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AliExpress complaint: Dispute process

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Filed 19 Jan 2023 by Brian

Order ID:
3020605633137979 Camason Smart air pump Portable Car automatic compressor tire inflator for Motorcycle Bicycle basketball Inflatable
Person handling dispute did not appear to have appropriate product knowledge to determine that it was a defect item as indicated by uploaded video…so what was offered was a return and refund at my expense.However cost of returning the item would be greater than the original item cost!!! so I will not be returning it.
Needless to say I am unhappy about this

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