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AliExpress complaint: Order closed by seller

Open 89 views Retail Company

Filed 3 Aug 2022 by Brian

My product arrived in Spain from China and up until then I was advised of the progress of the package by the tracking service. Then the seller messaged me and said that there was a problem and I should open a dispute.I did and the seller closed the order. Then the seller has advised me that the package will be arriving after all and I need to be patient and wait. More time passed and now the seller will not respond to my messages. I have tried to follow this up on Ali Express, but cannot get past the automated system to get any help.

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