AliExpress complaint: Item Delivered to Wrong Address…
Filed 2 Aug 2022 by Laura
The Item was ordered and the tracking provided by the seller. Item had not arrived for a long-time so a dispute was opened. Whilst the dispute was open, Ali kept rejecting my attempts at contact, for not providing further information.
In the meantime, I carried out my own investigation. I got the proof of delivery from the sellers courier.
Item delivered to a different address.
The dispute time then ran out, and now they are rejecting the refund based on that.
I wonder what their investigation involved?
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