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AliExpress complaint: Not response from Aliexpress after get damage package

Open 119 views Retail Company

Filed 3 Jan 2023 by Hanlin

Since I had contact with Seller before for negotiation about order 8152825633060428 regarding issue of package damaged.
However, they re-sent another damaged lamps cover which still have issues can’t use, and also take almost 4 month for delivery.
Also, I had asked Aliexpress service to help contact with seller, but never got any solution for fix the issues, they don’t want to refund and no any response from my query, Aliexpress help service not process my dispute said the dispute time is expired, but they delivery period is take more than 4 moth and could not open dispute if the buyer not received the package

AliExpress complaint: Not response from Aliexpress after get damage package
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