AliExpress complaint: Getting Nowhere

I ordered 2 x popping ball gadgets in Feb received late March. Both gadgets did not have capsule that holds the balls. I then ordered 2 bottles (1000/ bottle) of mint 2 bottles of black ice beads. I cancelled the green beads changed them to black ice beads. I informed them I never received capsules for bead pushing machines. I received ation of cancellation. In same message I was told 2 capsules would come for bead machine.
When order arrived, it was 2 bottles of mint – which I had cancelled. No black ice or capsules for bead pushing machines.
I contacted aliexpress was given refund of $16, which I didn’t want.
Tried telling them I want my order, not half a refund.
Have contacted the seller numerous times and have got nowhere. Have contacted aliexpress several times and told to contact seller.
The matter just keeps going round in circles.
I have 2 bead popping machines that I have not been able to use and an order for black ice beads that has been paid for ($32) and not sent.