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AliExpress complaint: Blackmail!

Open 104 views Retail Company

Filed 30 Apr 2023 by Milan

The store owner tried to extort extra money from me in personal messages. I refused and asked for the items that I paid for. He told me that unless I pay he will not send the items. I have contacted the live chat support many times, but nothing good happened, they just used the same tricks to get me to end the chat. Almost a month passed, and the owner keeps the items labeled as shipped even though he did not ship them.

Tracking items is of course impossible since he did not send them, the support is telling me that they will arrive, even after I sent them my correspondence with the store owner where they could see the blackmail messages he sent me and that he refuses to send the items.

So, they tell me it is shipped even though they are obviously not, could not care less about penalizing blackmail behavior, and in the end, I lost a month of my time, and will lose more before I get a refund (which I strictly told them that I do not want), and be the only idiot in this whole saga.

I have been in contact with support on a daily basis and nothing changed. The store couldn’t care less as well.

So, avoid AliExpress, what else can I say?

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