AliExpress complaint: Total scam of my money
Filed 25 Jul 2023 by Bonnie
Purchased a replacement Smart Keyboard for iPad Pro 12.9 1st generation from seller on Aliexpress. I read every word the seller posted and they specifically state an “original Apple Smart Keyboard”, “you get what you see”, “use picture to verify compatability”, yet seller sends me a UK version that ICANT use at all. The @key does not work so sending emails is a definite no. Aliexpress’ s first offer was $17.00 of the $56.83 I paid, then sends me a refund of $28.00 without my consent and has frozen my complaint. I got an email today stating my case is close and they are sorry. Site policy guarantees full refund for items not as described yet refuse to do so.
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