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AliExpress complaint: Undelivered product and charged for it

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Filed 21 Jul 2023 by charles

After good experience with TEMU I took a chance and ordered a $142.00 smart watch from Ali express.After 2 weeks watch was claimed to be delivered by a Chinese shipping site but was never received.Filed a complaint with Ali express who said their records showed it delivered and closed complaint without refund.Went to Paypal and they said they neede records but no way to contact Chinese shipping company. I felt this was a substantial first time purchase and the way it was processed looks like a scam.

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