AliExpress complaint: Cancelled order not refunded

Name: Cancelled order not refunded
Item: AliExpress
Rating: 1
Author: S

Open 6 Oct 2022 125 views Retail Company

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Filed 6 Oct 2022 by S

Placed order with seller. Seller delayed shipping. Shipping from Spain to Netherlands. Seller gave various excuses. Gave ultimatum at 5th day and cancelled order. Seller didnt honor cancelling order and shipped. Raised dispute. Still refused to refund

AliExpress complaint: Cancelled order not refunded — Photo S uploaded with this complaint

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Case details

Status: Open
Company: AliExpress
Filed: 6 Oct 2022
Rating: 1/5
Desired resolution: When I get my money back
Problem: Cancelled order shipped, refund refused
About: cancelled order

Progress

Filed
Company notified
Company replied
Resolved

6 Oct 2022 Complaint filed and published
6 Oct 2022 Message from Bizzy: we notified AliExpress about this complaint.

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