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AliExpress complaint: Shipping fee

Open 109 views Retail Company

Filed 27 Oct 2022 by Mia

I made a purchase on june 20 2022 I then returned the order a few days later because the quality was HORRIBLE. I opened a dispute and I was told I had to send the wig back and I will get a full refund and the return shipping would be covered. However I had to pay £15 to send back the item, I received the refund but I was never reimbursed for the shipping fee and I have been back and forth with the seller for 3 months and they are refusing even though they told me they would reimburse me once I sent it back. My order number is 8151913034469751 my name is Mia Wesley.

AliExpress complaint: Shipping fee
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