AliExpress complaint: Order not received
Filed 18 Dec 2021 by Iyabo
In Dec 2nd 2021 I received a message that my order had been delivered by FedEx at my back door I was at home immediately I opened my door to picked it up both there was nothing like an order in my door I immediately call the customer care attention and let the seller know about it as well. The seller didn’t believe me and I open a dispute and they said I should go and collect letter from fedex that I didn’t receive my good and there’s no way I can do that because I’m not the sender my money was given to the seller without collecting any good. Fedex is investigating the matter right now all what I want was my order nothing else.
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