Our sentiment meter has detected that AliExpress complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with AliExpress, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 20, 2024
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We have received 75 complaints about AliExpress over the last 12 months. The graph below shows a monthly breakdown.
Curious about AliExpress's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
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Authentic experiences shared by our community for your benefit.
Complaint from kafuiayetor@yahoo.co.uk on 27 December 2023 about AliExpress.
Someone stole my account at aliexpress, changed my email and password, bought items close to 1400 dollars and aliexpress never notified me. The items were delivered to the person in less than 24 hours. After several complains, i still dont... Read more
Complaint from roger yao on 13 December 2023 about AliExpress.
Order ID 8173629152008475 Order placed on Aug. 20 2023 After i paid the order, i cancelled the order right away. I didn't received the refund until now. The total amount is CA$13.95 Every time i chat with Eva, i got the following information: Please... Read more
Complaint from Ahmed.aw on 14 November 2023 about AliExpress.
I have ordered an item from Aliexpress, waited for almost 10 days and contacted the seller with no luck, the seller do not want to send the item. I contacted Aliexpress help center to file and complaint and demand a compensation... Read more
Complaint from cwpbuy@gmail.com on 08 November 2023 about AliExpress.
THEFT!! Thisis this the seconf time I have received an order from alkiExpress that was missing an item in the repackaged Canada Post . AliExp[ress Order number : 8178170933112245 Value $13.21 Global Casino number: Global Cainiao LP00606576774600 Tracking num,number SPIAC00001173639 Canada Post tracking... Read more
Complaint from Drgt on 30 October 2023 about AliExpress.
They asked me to provide proof of NON delivery! Their own tracking shows pack is still in transit. My local carrier shows item being in Hungary. Posta.hu cannot locate package. Refused to honor purchase protection and reimburse me. They want me to prove I am... Read more
Complaint from Rich Tarran on 28 October 2023 about AliExpress.
On two occassions, I have been told the items were delivered but I didnt receive them. Both times Aliexpress refused to listen, on the second time I even forwarded the emails from the Carrier stating the item was being returned... Read more
Complaint from pndyankov on 23 October 2023 about AliExpress.
With my order 8174552166974973 I received a Tachometer who is not working properly. I sent a video and asked for refund. AliExpress decided to refunnd after returning the item. All this is OK, but I must pay the shipping... Read more
Complaint from Minjal on 13 October 2023 about AliExpress.
I spent over $500 something over my items and I asked the packing place in Sydney to track my items here none are even on the system heres I got orders numbers tracking numbers bank statements showing when I placed... Read more
Complaint from margelindo8@gmail.com on 12 October 2023 about AliExpress.
Up to today's date-Oct.12,2023, I have used 13 bottles of Instant Wrinkle remover Face Serum Lifting, Firming,Fade Fine... with ABSOLUTE NO RESULTS. WHY???????????? Read more
Complaint from NZ Shopper on 12 October 2023 about AliExpress.
The order was cancelled on September 14, the unprofessional seller sent the order on September 17, three days after the order was deleted. Order was cancelled as was unable to supply in timeframe that they advertised. Was a month later... Read more
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