My complaint:
I placed order for three sets of:
100g Hot Industrial Repair Paste Glue for Metal Repair Paste AB. from
Ninestar Store. at C$ 10.98×3 Total: C$ 38.08
The industrial repair glue comes as a pair. (A B)
Three A Tubes are defective because the glue inside the tube are dried up. Hence not possible to mix with tube B.
I contacted the seller (Ninestar Store.) This is his response.
你就不应该在我们商店购买任何东西,在你之前的行为中就可以看出,你是一个很不好的买家
You shouldn’t buy anything in our store. It can be seen from your previous behavior that you are a very bad buyer.
我们后悔发货给你
We regret to deliver it to you
平台会处理争议,请你不要再来打扰我们,谢谢
The platform will handle the dispute, please don’t bother us again, thank you
That is proof that he intentionally sold old and expired product to me. And he must be exposed for that.
I am disappointed that the seller sent out Tube A that was already more than 24 months on the shelf.
Yours Sincerely
Charles Omoregie
Suggested solution:
The seller (Ninestar Store) dishonestly sold outdated paste glue to me and he should be held accountable.
Aliexpress.com should refund full payment to me to serve as a deterrent to the dishonest seller.
The seller should be kicked out of Aliexpress.com for bringing disrepute to the company.
I need my refund for $38.08 ASAP.