AliExpress complaint: Not received my goods

Name: Not received my goods
Item: AliExpress
Author: Ellen

Open 26 Apr 2022 91 views Retail Company

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Filed 26 Apr 2022 by Ellen

I ordered some clothes and I have not recieved them I checked on tracking and it says items failed to be delivered on both deliveries but there is no calling card and the post office says they don’t have the items. I have message Ali express but they keep fobing me off or ignoring me and now they change the status of one of my delivery as tracking detail unavailable

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Case details

Status: Open
Company: AliExpress
Filed: 26 Apr 2022
Desired resolution: Give me back my money as I won't be using them again and I will be putting a review about their bad service.
Problem: Clothes never delivered, tracking unclear
About: clothes order

Progress

Filed
Company notified
Company replied
Resolved

26 Apr 2022 Complaint filed and published
26 Apr 2022 Message from Bizzy: we notified AliExpress about this complaint.

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