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AliExpress complaint: seller sent few items out of purchased kit. now disputed with aliexpress resolutiom beneficial to seller as always

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Filed 19 Jul 2022 by dusht

This is to bring you in notice that i purchased (motherboard, cpu ram, 12 risers, cables, cpu fan) spares from aliexpress seller ‘AliExpress Camera Store’ at price 307 dollars( 1186 sar) But seller sent the item on last day of order fulfillment. I got suspicious becoz second time this was happening to me. After i received the item, i had to pay (150 sar custom) plus 35 sar shipping on already free shipping item(ali direct shipping to ksa). So it costed me 118615035 sar.
But i received only motherboard, ram, and cpu only. Rest of the item is missing.
So i paid shipping on free shipping item and custom duty on the products which was not even completely sent by the seller. The product sent weighs 600grams, and invoice value of 267 dollars.

Now aliexpress is resoluting blindly by providing a solution of 123 dollars refund.

So here is the calculation
307 dollars which include shipping and vat
I paid 10 dollar shipping.
40 dollars custom.
Item cost 307 dollar
Item received only motherboard, cpu, ram.
I paid for motherboard, cpu, ram, cpu fan, risers, cables.
I already paid extra custom, shipping on free shipping.
So what kind of calculation or maths is applied to give me a refund of 123 dollars.
Please explain the maths which i have learnt wrongly since childhood. I want to learn this maths in which customers is always a loser.

Now further process of this scam is explained here.

Now they will ask for send the item back to the seller.
Then a video will be uploaded by the seller stating that a wrong item is sent to him by me and even that stuff is non functional.
Now aliexpress will immediately become concerned about the losses of the seller which is right now opposite to their concern for a buyer, which they should be but and they will then release the money to the seller.

So at the end
I paid 1186 sar
150 custom
35 shipping
Shipping back to seller 200 sar

So i paid for something which i didnt purchased but paid the sum of 1571 sar for the thing which i dont even have.
This is called as business.
Thank you.
Please explain the situation aliexpress and people those who got rigged with such scam please. Comment so that aliexpress and all should know what is happening here. Last time they got me rigged with 300 dollars in the same way.

Now they r providing a resolution stating that i have to prove
1 Picture to show that the package was damaged.

But i already uploaded a video of unboxing of the parcel which i think they missed to watch becoz its not necessary for them. Instead they blindly asked for picture of package as a proof. Amazing brains. I will upload here as well
But who cares its about rigging the buyer.
Its my last order now. I am done with aliexpress.

2 they told me that they need a proof, that i have paid extra custom. See amazing low iq brains are given position to handle disputes. They cant even understand the nature of problem that is why a silly wiestion is being put up. I already proved them that its seller mistake that he sent less products than required but put invoice price similar to the purchase price. Picture of invoice already uploaded. But they need proof. See they dont have brains to understand this problem in realtime that what is happening here in my case.
Let me explain
Cost of item
307 dollar
Cost written on package 267 dollar,
Product present in the parcel are less than they should be. Video already uploaded.
I paid custom duty of 40 dollars.
10 dollars of shipping on alidirect shipping which they r not concerned of and didnt even considered to apologise but instead they make buyer feels like they r the criminal amd seller is a god.

Instead of asking proofs from seller about the what he has sent, that he should upload invoice, parcel picture, postal slip data. They are asking us about the whereabouts to the buyer.
See i told u its a rigged platform for seller bias already present within the system.
How can you be fare when don’t understand the nature of problem.

AliExpress complaint: seller sent few items out of purchased kit. now disputed with aliexpress resolutiom beneficial to seller as always
Photo dusht uploaded with this complaint

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Discussion

10 comments

  1. dushtsingh

    Custom on 267 dollars ie 40 dollars approx . ie 150 sar. Product received is even less than 150 dollars

    Reply

  2. dushtsingh

    Shipping on alidirect shipping which is free shipping over 30 dollars

    Reply

  3. dushtsingh

    What i should get

    Reply

  4. dushtsingh

    Resolution provided. See here what they have asked and what i have uploaded

    Reply

  5. dushtsingh

    What i have purchased. So these items weighd only 600 grams and they r illiterate enuf not not even see the weight on invoice and ask seller for same invoice. How they got different if they have all the items with it.

    Reply

  6. dushtsingh

    The invoice

    Reply

  7. dushtsingh

    Evidence which i uploaded showsan unboxing video with all information required by the dispute resolver. But instead he is asking them again. I told you great brains are behind changing the world order.

    Reply

  8. dushtsingh

    Picture to prove it was not tempered

    Reply

  9. dushtsingh

    From back.

    Reply

  10. dushtsingh

    Now tell me how can all the things can fit in this small box which i purchased

    Reply

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