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AliExpress complaint: Goods received were not as described

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Filed 21 Aug 2021 by Lorraine

I ordered two radmi phones from AliExpress but was sent two inferior phones wherein the ram was not as described,the battery was separate and all new phones have built in batteries ..on numerous conversations to customer service I continually got told I would get email ing refund,I received no such email just given a runaround until the time runs out on their 60 policy..I have submitted evidences several times both to seller and to AliExpress but no resolution has been reached

AliExpress complaint: Goods received were not as described
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