AliExpress complaint: non delivery

Complaint from megawatti reported on 27 August 2021 about AliExpress

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My complaint:

Hello,

I am contacting you about a non delivery of a new smartphone
ordered and paid by me via Aliexpress on August 2 and till now
not delivered despite several reminders.7
ID do Pedido: 8136174572383289 Ver Detalhes

Data e Hora do Pedido: 10:39 Aug. 02 2021

Nome da Loja: OUKITEL Official Store

Ver Loja | Contato vendedor

Total do Pedido:

$ 259.99

[World premiere] oukitel wp13 versão global 5g áspero smartphone nfc 8gb 128gb 5280mah 6.52 hd hd telefone móvel 48mp mt6833 telefone

[Transaction Screenshot]

$ 259.99 X1

Product properties: BLACK China Global Version

This is not the way to do business and is more than unprofessional.
I have reported this to the management of Aliexpress of course.
I am now cancelling my order and demand a FULL REFUND of my
money.

no kind regards

Gerard van der Vorst

Suggested solution:

cancellation of the order and full refund

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