AliExpress complaint: They refused to accept return shipping proof
Filed 27 Jun 2023 by Galit
I received a wrong size item from Aliexpress seller. I opened a dispute and aliexpress decided that I return an item and seller pays return shipping. But seller did not answer. I contacted customer service of Aliexpress and they told me to send the item back and after it arrived I would sent them post office receipt and they will pay me. But when item arrived back and was refunded and I sent them proof in several days they sent me an email that my posting proof – post office recept and package picture – are not enough and that buyer protection time was over and closed my request!
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