AliExpress complaint: never received my order

on 28 August 2022 about AliExpress in category Retail Company

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

dear Sir
aliexpress tracking indictate that parcel has been delivered to my local post office, but it is wrong, by the way Aliexpress carrier CAINIAO tracking indicate that parcel not delivered to customer, I open dispute on aliexpress website , provide my proofs they close my open dispute, I made an APPEAL provide my evidence, they refuse to refund me and close the case, I asked to the seller to refund me, he don’t care….what can I do more to get my money back?

Suggested solution:

not at all

never received my order
never received my order
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