While some customers may still be encountering a bad experience, our sentiment meter has detected a -50% decline in complaints about Opodo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Opodo? Submit your Opodo complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Opodo.
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Finally, we can turn your complaint into a professional Opodo complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 32 complaints about Opodo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Opodo's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Opodo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Opodo by calling 011-44-20-7660-2215. If you want to reach out to Opodo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Nadja on 12 May 2023 about Opodo.
Booked via OPODO a Ryanair flight - could not check-in one day before online. Opodo just did not react at all. No service nothing. Had to check in at the airport and pay 55 € extra. That is fraud!!!!! Will never... Read more
Complaint from jmutisi on 19 April 2023 about Opodo.
I am writing to dispute a charge of £69.99 to my bank account on 4th of April 2022 by your company Opodo Limited, registered office address 26-28 Hammersmith Grove, London, W6 7BA. The charge is a fraud because all that... Read more
Complaint from Esther Oberkofler on 13 April 2023 about Opodo.
I wanted to check in online the day before for free. But it didn’t work, it didn’t bring me to the site . So I had to pay 21€ to the check in in Palma. I lot of time... Read more
Complaint from Petya on 17 March 2023 about Opodo.
When I booked my flight in early March I have been offered to use a 30-day free trial. I took advantage of this offer. Ten days before my free trial expired I started to look at how to cancel. I... Read more
Complaint from Tom Place on 28 February 2023 about Opodo.
I booked three flights Belfast Int to Liverpool (EasyJet) for 9 March 2023 and three flights Manchester to Belfast City (Aer Lingus) for 10 March via the Opodo website. The latter posed no problem but after I purchased the... Read more
Complaint from wenwen on 13 February 2023 about Opodo.
I bought a ticket from Paris to Warsaw on opodo, but he canceled it. The airline showed that it had refunded it, but the money was left in the third-party account of opodo and not transferred to my account. I... Read more
Complaint from storcken on 11 February 2023 about Opodo.
Booked 4 connecting flights via Opodo. The airline cancelled one flight so my round trip couldn't be made. Contacted Opodo and on 30 June 2022 they acknowledged I would get a refund. Until this day I have received no refund. Booking... Read more
Complaint from Khanna on 08 February 2023 about Opodo.
I am looking for compensation. I got cheated by Opodo agents by providing false information. The team ed my flight was on 5th Feb, I went to the airport and Airindia airline says my ticket was cancelled. This is how... Read more
Complaint from ClaireC on 03 February 2023 about Opodo.
I booked a flight via Opodo. I did not understand the question about joining the prime service and so declined to join. This has resulted in me being charged a £70.53 booking fee! I would like this to be refunded. I... Read more
Complaint from stevetagg on 19 January 2023 about Opodo.
At 1pm on bthe 16th December Lufthansa texted me to say that our family flight to Munich was cancelled. They ed it by email. Opodo refused to accept that it was cancelled - even when they were unable to book... Read more
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