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Opodo complaint: Intermediation Service fee

Open 199 views Travel

Filed 3 Feb 2023 by claire

I booked a flight via Opodo. I did not understand the question about joining the prime service and so declined to join. This has resulted in me being charged a £70.53 booking fee!
I would like this to be refunded. I am happy to join the prime service if this means I can get my refund back.

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