Parkdean Resorts Complaint Sentiment: Neutral

Our sentiment meter has detected that Parkdean Resorts complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Parkdean Resorts, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 6, 2024

Parkdean Resorts complaint process

Do you have a dispute or had a bad customer experience with Parkdean Resorts? Submit your Parkdean Resorts complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Parkdean Resorts.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Parkdean Resorts complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Parkdean Resorts?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Parkdean Resorts complaints chart

We have received 18 complaints about Parkdean Resorts over the last 12 months. The graph below shows a monthly breakdown.

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Parkdean Resorts complaint statistics

Curious about Parkdean Resorts's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

389
Total complaints
389
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 389 ratings

How to contact the customer service of Parkdean Resorts?

Below, you will find the contact information for the complaint department of Parkdean Resorts. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
011 44 344 335 3507
Contact form:

You can contact the customer service of Parkdean Resorts by calling 011 44 344 335 3507. If you want to reach out to Parkdean Resorts through their own website, you can use their contact form.

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Parkdean Resorts reviews: (389)

Authentic experiences shared by our community for your benefit.

Smelly, dirty and a fire hazard caravan

Complaint from Nad on 06 July 2021 about Parkdean Resorts.

I was absolutely appalled at the standard of the caravan which we were placed in for our 4 day long awaited holiday! I spoke to your customer service team on Thursday, prior to our arrival to find out what number caravan... Read more

Comments: 0
Rating:

Accomodation and customer treatment

Complaint from nickii3 on 05 July 2021 about Parkdean Resorts.

I am complaining about my whole hoilday experience with Parkdean We arrived on park to find that the caravan had not been cleaned , there was mud on the floor , dirty toilets and a smell from the bin that had... Read more

Comments: 0
Rating:

Caravan 329

Complaint from wattygadget on 05 July 2021 about Parkdean Resorts.

We booked a holiday at Nairn Lochloy caravan site for a week from 12th June 2021. Booking number 8504118. We were not told that the caravan we were allocated was pet friendly. We had 3 people with asthma and my... Read more

Comments: 0
Rating:

Dirty tissues and mouldy shower curtain

Complaint from Laura34james on 30 June 2021 about Parkdean Resorts.

When we arrive monday we had a really mouldy shower curtain inwent to reception and told them they said it would be changed it wasn't then that night while looking for a plug socket we found dirty tissues under the... Read more

Comments: 0
Rating:

lack of information

Complaint from dottieden on 29 June 2021 about Parkdean Resorts.

1.we arrived Fri 25621 no problems checking in but in the evening we went to the clubhouse for the evening entertainment to find the clubhouse was flooded due to thunder stormreally heavy rain was told[ we are shut] but failed... Read more

Comments: 0
Rating:

accomodation

Complaint from Francis on 28 June 2021 about Parkdean Resorts.

When we changed our holiday from Looe bay to Thorness Bay ,We asked for accomodation as near to the enterainment as possible as my husband is disabled and we usually have WFA ,but due to covid there was none left,We... Read more

Comments: 0
Rating:

Head office not concerned

Complaint from daveb50 on 27 June 2021 about Parkdean Resorts.

I had been previously informed that this site operated a contact free reception. Having arrived after a long journey, in the rain, the caravan we had been given on the email was occupied. I phoned the number given on the website... Read more

Comments: 1
Rating:

Holiday complaint

Complaint from angeladudman04@gmail.com on 22 June 2021 about Parkdean Resorts.

Holiday was booked for the 11th June for 7 nights. We booked the ibis 8 birth caravan because that gave us more room with a 6year old and a 3 month old baby. Plus 4 adults and a dog. The... Read more

Comments: 0
Rating:

Dirty Caravan Unkempt Site

Complaint from PJC on 21 June 2021 about Parkdean Resorts.

6 Farm Fields Skipsea Sands Ref 8550615. Exterior of the caravan dirty, bird poo on the paved areas. Inside of caravan smelt of Fawst possible due to damp or tobacco. Settee uncomfortable, grubby sagging in areas, carpet in this area... Read more

Comments: 0
Rating:

Renege of contract

Complaint from lindadianeroberts662@gmail.com on 20 June 2021 about Parkdean Resorts.

We paid for 4 nights from 4th June with cancellation fee, had to cancel, our contract was broken, asked when booked if cancellation fee covered fully and were told yes. Breach of contract has been made. I want my money... Read more

Comments: 0
Rating:

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