Parkdean Resorts complaint: Holiday from hell

Well where do I start okay we booked a seven night holiday via hoseason just before I got to The park I received a phone call to say that the van we booked and paid all most £1000 for The guy who was in it before us had COVID-19 so that to find somewhere to relocate us they told us the keys will be ready by 2 pm on entering this van that’s where the problem started it wasn’t cleaned and I’m not just on about a little clean it was disgusting front door didn’t shut properly the toilet didn’t flush properly the people is in the van before us still had the property in the van there was crisps and dirt all over the floor chewing gum down the side of the settee dirty crisps and food under our bed dirty fingerprints all over the walls marks all over the bathroom in the bedrooms there was little black bugs All over the place which look like flies but who knows I went straight back to reception to let them know that the van was filthy I was assured I will get sorted 5 pm still not cleaned went back to reception I was assured again I will be cleaned Came back to the van around 9 pm I guess what still not cleaned Sunday morning went back to reception complain went out Sunday afternoon with the family came back Sunday evening I guess what still not cleaned don’t know how earth anyone can be put into a dirty van for so long in this time in the pandemic it should never happen I have gave us so far on the Saturday £80 vouchers to use for dinner and today Monday another £30 worth of vouchers for the inconvenience we are in a new van now what I paid almost £1000 for and it is lovely but with wasted 2 12 days of our holiday and they will not compensate me anymore I’m extremely unhappy and I want this sorted I have took pictures and videos of the old van it’s disgusting