Parkdean Resorts complaint: Raw sewage

My disabled mum myself and two small children had a holiday on 29th April for seven days. The caravan directly in front of us had raw sewage flooding under the caravan which spread over our grass area outside our caravan door. This was disgusting and smelt disgusting, I complained to reception and asked to be moved as I was not prepared to push my disabled mum through this. Also my grandchildren couldn’t play with their bat and ball and paddling pool. They moved the people in the actual caravan but told me no. The lady said they would get in a firm to remove the waste. This did not happen so the next day it was worse so I went back up to reception and asked to be moved agai, I spoke to the head of accommodation and she told me their was no caravan for us to be moved too.This lady promised they would get someone in to remove the waste. That afternoon an inspector for Park Dean came and looked at this raw sewage and told me to demand to be moved as he had reported it too. I went back up and spoke to the accommodation manager and told her that Daniel the inspector had sent me. She again told me their was no caravan for us. This absolutely ruined our holiday and to make matters worse my disabled mum was rushed into hospital from the caravan with breathing difficulties. The poor paramedics had to push a stretcher on the grass which was wet and smelly. A guy did come and suck up the waste but by this time we were distraught. I do have photographs of the sewage if you want to see them.