Parkdean Resorts complaint: Disgusting service

Hello my name is Robert Evans and I recently stayed at Sandford holiday park from 9721-11721 and I was appalled by lack of facilities open and unable to get a cooked meal the whole time I was there. The street food, loaded and fish and chip shop was closed the whole time I was there and I was turned away from the main restaurant as well despite being hardly anyone in there. Now there was two parties who went with us and to have five kids go without a cooked meal is disgusting. On top of that the effort to even get a drink became unbearable ruining the holiday for all concerned. With everything going on at the moment with Covid we was looking forward to getting away for the weekend but then hopes soon turned to despair. None of your staff seemed to have a clue what was going on and for a company like yourselves this should be alarming. It’s a shame really as on paper looked a really good resort but in reality that was far from the case.There was also no mention of these places being shut if we would’ve known in advance could’ve planned things better instead of feeling let down by your staff and company.