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Parkdean Resorts complaint: Awful in EVERY way possible

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Filed 28 Aug 2022 by Amanda

Sunday 21st August – (main 6 week holiday) shut the whole park (show bar, restaurant and bar) no staff and no notice and very little apology

Public toilets not cleaned all week – no soap in toilet dispensers and no toilet roll (still in a pandemic)

Showers so hot it was impossible to tolerate – burn risk to children and the elderly

One person serving in showbar and bar (1hr queues for bingo and drinks)

No staff presence at all – minimal help with complaints and no one cared at all

Laundry downsize – 2 machines and 2 dryers for ALL of park including staff

Staff attitude to complaints (that were being very tactfully explained)

Holiday not yet finished but I’m literally counting the days. 😞

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