Parkdean Resorts complaint: lack of information

1.we arrived Fri 25621 no problems checking in but in the evening we went to the clubhouse for the evening entertainment to find the clubhouse was flooded due to thunder stormreally heavy rain was told[ we are shut] but failed to tell people that the bar was open we left site and walked to a nearby bar [the robin-hood] on our return we went into the bar and found out it was open all along it could have saved us from getting soaked

2. we tried to book swimming earlier in the week before we traveled to no avail but anytime we passed it seemed empty we could get Monday on the day we were leaving @ 11.10 but we had to check out @10 so we would not have been able to get changed

3. on sat night at the entertainment the group had an interval sadly a gentleman had an elliptic episode and the ambulance people came and looked after him but management decided to close the bar @ 10.50 no information was given only to say 10 mins for last orders flashed up on the screen and it was also announced when we complained to a very nice young barman and he said he would pass onto his superior which we saw him do but yet again we got nothing from management

4. the quilt in the double room was very badly stained i have taken photos of this if you need me to attach

5. the bar ran out of ice and cranberry juice on sat and they never got anymore in except for the ice [i’m sorry but Tesco was up the road ]also on your app for drinks it said you had Pernod that was not the case at all
[false advertising]