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Parkdean Resorts complaint: Bad service

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Filed 23 Aug 2021 by Amy

I have had an awful couple of experiences with Park Dean Resorts now. Their customer service is disgusting and no one very helpful. I was put in a caravan with human bodily fluids everywhere. After complaining we then wasted two days waiting to be put in a different accommodation. It was supposed to be an upgrade yet they put us in a private let instead. I am still waiting for the voucher like promised. And this year , even worse service and we haven’t even got there yet. I sent my payment to them for them to tell me they hadn’t received it even after me sending all the bank statements ect. Disgusting service will not use again.

Parkdean Resorts complaint: Bad service
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