Filed 23 Aug 2021 by Amy
I have had an awful couple of experiences with Park Dean Resorts now. Their customer service is disgusting and no one very helpful. I was put in a caravan with human bodily fluids everywhere. After complaining we then wasted two days waiting to be put in a different accommodation. It was supposed to be an upgrade yet they put us in a private let instead. I am still waiting for the voucher like promised. And this year , even worse service and we haven’t even got there yet. I sent my payment to them for them to tell me they hadn’t received it even after me sending all the bank statements ect. Disgusting service will not use again.
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