Parkdean Resorts complaint: Unable to get a refund for activities paid in advance
Filed 22 Aug 2021 by Olivia
Having arrived on Friday 20th to Ty Mawr my sons and I stayed only one night because of dirty toilets, showers smelling like urinals and the noise at night.
I booked for activities and when I asked for a refund for the camping I was told that I had to contact Parkdean head office which I did and they told me I had to contact ty Mawr site directly.
I cannot get a definitive answer and I am still trying to call customer services but I get no answer.
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