Parkdean Resorts complaint: Shocked. Annoyed and let down

We went at the end of July Friday-Thursday. Went to reception to get passes, there were 2 adults 1 child. They told us it was £70 which I thought was a bit pricey but didn’t want my son missing out. Before purchasing I asked if we would definitely get in swimming and other activities to which I was told definitely. Went to book swimming after paying an eye watering £70 to be told there was no availability until the end of August!! OK they can put us on a list. Went back the next day to try and see if there were any slots had become available. They had lost the first sheet we were and this happened every day of the holiday! We tried to see what else we could use the passes for, to be told I had to pay for everything else! Which is disgusting. We managed get in the club twice! Not even 45 times and each time if we didn’t que at 4.30 we missed out until 9pm! Can you imagine paying £70 to get access to a club twice and having to pay extortionate prices for everything else! Not happy at all. Tried to speak to staff whilst there but they didn’t want to listen once they had my money