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Parkdean Resorts complaint: lots of things

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Filed 23 Aug 2021 by Ann

when we arrived on 7th Aug, the lodge net curtains had chocolate finger marks, we had a leak under the sink, also on the 7th when l got the plates out for dinner there was about 14 of dust on them, and we also had a horrible smell, this was reported on 7th, the smell got worse so we report it again on the 8th, also the leak was getting worse, for the first 4 days we had workmen out for one thing or another, we had trouble with the locks in the bath rooms, we still had the smell, on the 19th and man called Alan Clarke came to have a look under the lodge, and found the outlet pipe was loose, so all the outlet water was under the lodge, he sorted it out, then we had another leak under the sink which he cleaned up, l had also report about the orange light bulbs which affected my eyes, so Alan change the bulb, why does it take so long to repair things, l am very angry about this, as it was not cheap to rent, l will never come back to any park dean sites, if this is how you treat your customers, the holiday was a big flop for us all. what are you going to do about it ????

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