Parkdean Resorts complaint: Refund talking 4months
Filed 23 Aug 2021 by Joanne
I had to cancel my holiday back in May as my mum had a major stroke to which she is bed bound and needs 24hr care. I have sent in proof of hospital letters to prove this information got told I will get a refund as I had paid insurance. We are now the 23rd August and still nothing I have sent numerous email and no response. I think this is appalling. I have giving my bank details I have supplied all info what is the excuse next I have had many of holidays with this company also though it was the go to company for holidays. Oh how I was wrong.
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