Parkdean Resorts complaint: Shocking service

Hello
We have just returned from a 1 week holiday at Newquay holiday park ,having booked 2 caravans for our families,we all feel really let down and disappointment with our stay , the list is endless

I will point out the main issues.
1-check in time was 4pm did not get into the caravans until 4.30 pm having travelled 5 hours due to the vans still being cleaned.
2-1 dog caravan booked which did not have secure gated decking ,when others in the paddock did.
3-fish and chip shop only open for 1 night during a 7 day break
4 – no lighting up the whole road to the disabled caravan,very dangerous when pushing a wheelchair and my pregnant daughter walking up with a 2year old.
5-caravan missing frying pan ,oven tray ,6 drinking glasses ,after going to reception 6 glasses were delivered but was told other bits on back order ,so had to go and buy ourselves
6-no breakfast served on site for 4 days
7 -no other food served for 5 days apart from pizza
8-only one entertainer for 5 nights ,so only 1 meet and great of the characters and children had to sit and watch characters on a screen ,also the children’s shop to buy character souvenirs didn’t open until after 9pm stupid time for a 2 year old to browse the shop.
9-security to the club, was only asked once to see passes.
10- bar understaffed, long waiting times for drinks and then when they got to busy ,shut the bar until they caught up.
I totally understand circumstances arising from covid , but if the park can not provide what has been advertised and payed for at £3000 for 2 caravans the park should have been closed as were not able to give the best service that other guests will receive in the coming weeks, I have taken photos of all complaints, am hoping you will take all points into consideration and compensate us ,as you see fit , we came on a family holiday in view of purchasing a holiday home and have now totally been put off park dean resorts.

Kind regards
Dee Hayward