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Parkdean Resorts complaint: Holiday complaint

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Filed 22 Jun 2021 by Angela

Holiday was booked for the 11th June for 7 nights. We booked the ibis 8 birth caravan because that gave us more room with a 6year old and a 3 month old baby. Plus 4 adults and a dog. The caravan was not an ibis. We had no room to move around, we was put near the entertainment complex.when I rang up to complain I was told there was no other caravans available, but come Monday the site was empty, and because of this 2adults and their 2 children left on Monday .
We could not shut the oven door.
The steps outside was broken, but that did get repaired. The entertainment complex was still on after 10-30.
I sent an email to parkdean resorts on 12th of June and I still have not received a reply.

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