Parkdean Resorts complaint: Issues
Filed 17 Aug 2021 by Stuart
To kick this off I would like to say that we were looking forward to this with you for the 12th year .But when we arrived we didn’t have a seaveiw that we requested for! And then when we got in our lodge it was a disgrace! There was a slat missing in one of the double beds (that got fixed on request), holes in all of the dining room chairs, tea spills on the kitchen cupboards, ,NO wifi, paper coming off the window seals, a ripped duvet cover and a brown substance on the floor. Due to covid thus lodge should have been deep cleaned! I was not happy with my stay and are looking to cancel for next year that I have already put a £200 deposit down!
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