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Parkdean Resorts complaint: Entertainment passes a swizz and waste of £

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Filed 8 Aug 2021 by Sam

I and 5 members of my family went to parkdene crimdon for Monday to Friday last week (2nd to 6th). We booked with a private caravan owner and purchased entertainment passed from reception. (From park dene staff).
We attended the club House each night to find it completely packed. We sat outside and ordered drinks one night but our only entertainment there consisted of ferrol children bullying others on the playground. We also tried to book swimming early each morning only to be told all slots ‘had gone’.

I went to reception request a refund on the passes since wed been unable to use them. I was told that they were totally in agreement with my complaint and also agreed with me that the facilities could in no way be classed as adequate for the guests but that they couldn’t refund the 6x pass costs.

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