Parkdean Resorts complaint: Big complaint about holiday, never had this with parkdean before

Holiday was 2.8.21 in the name of jacqueline jones to brynowen aberystwyth. We stayed in clwyd number 44. First night we arrived our caravan was situated next 2 industrial bins which were over flowing and the seagulls were having a field day. Rubbish on floor surrounding bins.
Our fist impressions of the caravan were that it felt like a shed the wood works were peeling and some parts sharp.
We were a group of 6 with 1 double bed and 1 room with 2 singles so there should have been a pull out bed in the living room which somebody who worked there had to come out and show us where it was. We Couldn’t figure out which cushions went on there, it was poorly designed and whilst removing the cushions to try and fit them we discovered dogs hairs and dust.
We had previously bought our own food to cook in the caravan which for the entire we could not do. The gas man can out tolook at the oven on two separate occasions, he said he needed parts but never came back. I spoke to the manager the reception area and he gave me vouchers to eat in their restraunt that evening. Nothing was sorted and another night we were given vouchers by a younger staff member who practically told me if I accept the vouchers I would let the oven issue go, to which I told her I have all this food I can’t cook and I can’t afford to pay for more food out.
There was a gentleman that worked there who came to us on the Tuesday on our second day and took a list of everything that was missing, such as cuterly, pillows, a bin, chairs. These things were bought to us which we were greatful for but nothing was actually done about the state of the caravan or the oven. The floor of the caravan was extremely creaky and felt uneven, almost as though if you jumped you would go through it!
I took video evidence of these issues and
We ended up leaving up leave a day early as we we just could deal with it all any longer.
I went to the reception before my departure to make them aware of us leaving. He told me he was sorry and he wouldn’t let reissue go and that he would be in touch with me, but I haven’t heard anything.
I feel like the hoilday cost allot of money, and this caravan is the worst I have ever stayed in with park dean. I will not be staying at Brynowen again.